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  1. Help Center
  2. What are teams and topics

What Are Teams & Topics in Melp?

Let’s break down how Melp helps you stay organized, connected, and productive—no matter what kind of project you’re working on.

Teams: Where Collaboration Begins

Teams in Melp are made up of people working toward a common goal. Whether you’re all in the same department, working across functions, or collaborating as external consultants, teams help bring everyone together under one digital roof.
Think of a team as your workspace for a project, department, or shared objective. Within that team, everything stays organized and secure—conversations, files, and meetings are only visible to team members.

Why Use Teams?

  • Group related topics and discussions in one place
  • Keep communication focused and structured
  • Control who has access to what
  • Collaborate seamlessly, even across departments or companies

Example: Let’s say you’re managing a product launch. You can create a “Product Launch Team” and include members from marketing, design, sales, and engineering. Everyone can contribute to the same project—but stay focused on their specific areas using Topics (we’ll get to that next ).

Team Roles in Melp

There are two key roles inside a team:
Team Admin (Owner) – The person who creates the team and manages it
Team Member – Invited users who contribute to team activities

Task Team Owner Team Member
Create a topic Yes No
Leave a team Yes Yes
Add members Yes No
Edit team name or description Yes No
Assign or dismiss another admin Yes No
Add a profile picture Yes No

Admins can also promote a member to admin—or even step down as an admin themselves.

Team Settings

Admins can easily manage settings like: - Adding/removing members
- Updating the team name, description, or image
- Promoting/demoting admins

Note: When you're added to a team, you're also automatically added to all its topics.

External Participants

Working with clients or outside collaborators? No problem. Melp allows external participants to join a team without being part of your company. They’ll only see the specific team or group they're invited to—nothing else.
They can’t access unrelated topics or teams, but they can fully collaborate within the team they’ve been invited to. It’s secure, focused, and built for real-world collaboration.

Topics: Keep the Conversation Focused

Topics are where the real action happens inside a team. Each topic is like a dedicated channel for a specific conversation, task, or mini-project.
Files, messages, links, and media shared in a topic are neatly stored and always accessible—even if you switch devices. No need to dig through chats to find that file someone sent days ago!

Why Topics Rock:

  • Keep each discussion separate and organized
  • Avoid cluttered group chats
  • Share files, links, and notes that stay attached to the conversation
  • Stay on track by focusing only on what matters

Every team needs at least one topic—you can’t have a team without one! When you create a new team, you’ll be prompted to start with a topic to get the conversation going.

How to create a team

Collaborate smarter, faster, and more organized—starting with your first team.

Melp gives you multiple easy ways to create a team:

Create from the Dashboard

  • From your Dashboard, click Create Team.
  • Enter a Team Name and Add a description (Optional), profile picture to personalize your team.
  • Start adding teammates! You can type their name or email address, or Select them from the suggested list.
  • Click Create—and boom! Your team is ready to go.

Create from the Team Tab

  • Head to the left sidebar and click on the Team tab.
  • Click the “+ Create Team” icon.
  • Fill in the team name, (optional) description/photo, and add your teammates.
  • Hit Create to launch your team.

Create a Team from Contacts (Super Quick!)

This is perfect when you already know who you want in your team:

To create a team in the mobile app:

  • Head to the left sidebar and click on Contacts tab.
  • Select more than one user from your contact list (your selections will show up on the right side) and once done, hit the Create Team button that appears.
  • Enter a Team Name and Add a description (Optional), profile picture to personalize your team.
  • Hit Create—you’re good to go!

Pro Tips: - You can always go back and edit your team name, picture, or members later (if you’re an admin). - Every team must have at least one Topic—you’ll be prompted to add one after team creation. - Want to invite people outside your company? Yep, Melp supports that too!

How to create a topic

Organize conversations. Keep your team focused. Get things done.

What’s a Topic?

In Melp, Topics are like mini workspaces inside your team.
Each topic keeps conversations, tasks, and files neatly organized around one specific project, idea, or discussion—so things don’t get messy.

No more off-track chats or lost files. Just clean, focused collaboration.

Let’s Create a Topic (It’s Easy!)

Follow these quick steps to set one up:

  • Hover on the team where you want to create a topic and click the three-dot “More Options” icon next to the team’s name.
  • From the dropdown, select “Create Topic.”
  • Give your topic a clear name—like "Q3 Marketing Plan" or "Innovation Design."
  • Add a short description so your team knows what it’s about.
  • Click “Create”—and you’re done!

Pro Tip: Use separate topics for things like: Weekly planning, Feedback reviews, Task-specific conversations, File and link sharing for a particular project

You can create a new topic and start discussing ideas and tasks with your team in an organized manner. MelpApp makes it easy to stay on top of important conversations within your team.

It keeps everything organized—and your team will thank you for it!

How to Add or Remove Team Members

Manage your team like a pro—invite collaborators, update roles, and keep the right people in the loop.

Who Can Do This?

Only Team Admins have the ability to add or remove members from a team.
If you're the one who created the team, congrats—you’re the admin by default!

How to Add Members to a Team

  • Head over to the Teams section from your dashboard.
  • Head over to the Teams section from your dashboard.
  • Select “Add Members” from the list.
  • In the pop-up window, type in the name or email of the people you want to add and you can also select users directly from your Contact List.
  • Once you're ready, hit DONE—and they’ll be added instantly!

How to Remove Members from a Team

  • Go to the Team Info page of the team you want to manage.
  • Click Edit Team.
  • You’ll see the list of current members and find the member you want to remove, click the More icon next to their name, select Remove, confirm in the popup, and they’ll be removed from the team.
  • Click Done to complete the process — just like that, they’re no longer part of the team!

Admin Rights:

  • You can also edit team details, like the team name, description, and profile picture.

  • Want to promote someone to co-admin? You can do that from the Edit Team screen too.

  • Only admins can manage members—regular team members won’t see these options.

Assigning or Removing Admin Rights in Your Team

Need an extra hand managing the team? You can easily promote someone to co-admin or take away admin rights if things change.

Who Can Do This?

Only Team Admins can assign or remove admin rights.

How to Make Someone a Team Admin

  • Go to the Team Info page of the team you want to manage.
  • Click Edit Team.
  • Click the More icon next to the teammate's name, select Make Team Admin, confirm it — and just like that, they’re promoted!
  • Click Done, Boom! They now have admin access and can help manage the team.

How to Remove Admin Rights

  • Go to the Team Info page of the team you want to manage.
  • Click Edit Team.
  • Click the More icon next to their name, select Remove Team Admin, confirm it — and just like that, they’re no longer an admin.
  • Click Done! They’re now a regular team member again.

Admin Rights:

  • You can also edit team details, like the team name, description, and profile picture.

  • Want to promote someone to co-admin? You can do that from the Edit Team screen too.

  • Only admins can manage members—regular team members won’t see these options.

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